Technology Support

• Accessing your account
  Your user name is your student ID and your temporary password is your your claim code given to you by your School Technology Specialist, teacher, or librarian on campus.  If you have not already reset your password this year, you may still have last years password set or need your claim code.
• Get your Claim code from your school tech specialist or appropriate staff member at school.  You will need to verify your identity.
• Change this password right away: While you can log in to various services, the temporary password is not secure and will expire after a short time. Please visit:
  https://id.nsd.org
  in order to change your password
  • Your user name is your NSD student ID. Your temporary password is your claim code.
  • This site will help you to create a secure password that will be used for all your NSD services.
     
• StudentVUE (Grades)
  Just use your student ID and password
   
• Google Account
  Use your NSD email address as the user name for Google. Your emai address is your student ID followed by @apps.nsd.org
   
• Clever (https://my.nsd.org)
  Sign in using your email address and password. Be sure that you have signed into Google Drive BEFORE attempting to access Clever if you are new to the district
   
• Schoology (Use Clever for best results)
  Sign in using your email address and password

If you lose your password and need it reset or need help signing in to any NSD accounts, email your Crew teacher or STS for assistance.

Clever is our District’s portal system.  All parents and students have an account in Clever to help them get connected to all the other systems we will be using.  Students and parents log into Clever differently.

Parents will log in to Clever at https://family.nsd.org.

The parent portal will give parents access to buttons for ParentVUE, Schoology, and other district systems.  It also provides a method for helping students to get logged in on their device.  This is called “Instant Login” and should be used only when a student has trouble logging themselves into Clever.

Parents have been send invitations to Clever regularly since the start of the school year. If you did not receive your invitation, please visit https://family.nsd.org, click “Reset Password," and enter the email associated with your Northshore account.  An email will be sent with password reset information.  If you have not received the email within 48 hours, please contact your school office.

Students will log in to Clever at https://my.nsd.org.

Student accounts follow this pattern: the username is their email address and their password is the password they ended last school year with or the default (for new students).  Student accounts use the student’s ID number.  If you do not know your student’s ID number, please look at their information in ParentVUE.  If you do not have a ParentVUE account, you can request an account and activation code here: https://link.nsd.org/activateparentvue

Examples:

Returning NSD students: 

Username is studentid#@apps.nsd.org, for example 3333333@apps.nsd.org

Their password is the password they used last year.  If they don’t remember that password, a staff member can reset their password for them.

New students:

Username is studentid#@apps.nsd.org, for example 7777777@apps.nsd.org

A claim code is needed before activation.  This code will need to be requested from their teacher, librarian, or school tech specialist.  Student password will need to be set by the user after logging in for the first time.  Navigate to id.nsd.org to activate your account.  If you already have a claim code, use the forgot password link to get a temporary password sent to your email.

Schoology is our district’s new Learning Management System.  It replaces systems that were used in the past to distribute class assignments and learning materials, such as Google Classroom.  All parents have access to an account in Schoology to monitor student progress, view course materials and assignments, and communicate with teachers. 

To login to Schoology, parents will login to Clever (https://family.nsd.org) and click on the Schoology for Parents tile.  Enter your email and password.  If you have not activated your account, click “Forgot your password” on the Schoology login screen.  Enter the email associated with your Northshore account.  An email will be sent with password reset information.  If you have not received the email within 48 hours, please contact your school office.

Students will log into Schoology by logging into Clever (https://my.nsd.org) and clicking on the Schoology tile.

Although it is recommended to use Clever for Schoology access, if Clever is unavailable then students can sign in directly at https://nsd.schoology.com. However, this can result in odd behavior if the browser is not also signed in with the student's account.

Northshore is providing ongoing opportunities to learn about our Remote Learning model and to gain an understanding of these new systems and getting started with Clever and Schoology.  We are actively updating our website with information based on questions we are getting from our community.  To see the schedule of Orientations and to view other important information regarding device checkout, meals, and other programs, please visit https://www.nsd.org/northshore-learns/support.

You can follow these links for information on how to access Schoology. All students and teachers at ILHS will be using this system, so it is important to get familiar with before we begin school on September 2nd. 

• Getting Started with Clever and Schoology for Students (English): https://youtu.be/7R-NnJAo7E4
• Getting Started with Clever and Schoology for Students (Spanish): https://youtu.be/1K1YbVOqzsU
• Getting Started with Clever and Schoology for Parents (English): https://youtu.be/NISz6bcZVW4

I cannot see all of my children in Clever/Schoology.

This is likely due to incomplete information in Synergy, our student information system.  Please log into ParentVUE and review the information associated with your account to ensure that you can see all children and have all contact and educational rights to all of your students.  If that information is correct, please contact your school’s main office to research further.

I never received an email invitation to Clever and/or Schoology.

Check your email spam and junk folders to ensure that the emails didn’t get misplaced.  If you still don’t see those invitations, visit Clever and/or Schoology and use the “Reset My Password” or “Forgot your password” links to generate a new email from one or both systems.

Video: Introducción a Clever y Schoology para los Padres  https://youtu.be/DanXj_HoEnM 

Video: Getting Started with Clever and Schoology for Parents https://youtu.be/NISz6bcZVW4 

Families traveling out of the country during winter break should note that student accounts are blocked for international access unless prior approval is granted. To request access, please complete a ticket at go.nsd.org/studenttechhelp under the "Out of Country Travel" section.

Additionally, if your student will be absent for 5 or more days before or after the winter break and needs their school account to remain accessible during this time, it is mandatory to fill in the pre-arranged extended absence form get approved by school administration and link the form to the ticket.

Families who wish not to keep a device over the summer need to complete this opt out form.

Families may not need or want to take their student’s device home over the summer.  Families who wish to opt out of keeping their student’s assigned device will need to indicate that they are “opting out” by completing the form at https://go.nsd.org/optout .  This form will help our staff to plan efficiently for sending devices home for summer learning.  When students return to school in the Fall, any student who does not have an assigned device will be assigned one for school year learning.

Withdrawing students must turn in devices by 18th June 2025

Families who are withdrawing from Northshore School District are expected to return any technology devices assigned to their student, including computers, tablets, hotspots and all accessories such as bags and chargers.  Our school will be collecting devices on 18th june 2025.  Withdrawing students who do not return their devices and accessories will be issued a fine for replacement.